At Rishta Online, we understand that privacy is a top priority, especially when it comes to something as personal and sensitive as marriage matchmaking. This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our website, app, or any of our matchmaking services.
By using our services, you agree to the terms outlined below.
- What Information We Collect: When you register and create your profile, we may collect:
- Personal Information:
- Full Name
- Date of Birth
- Gender
- Marital Status
- Religion and Sect (if applicable)
- Nationality
- Educational Qualifications
- Professional and Career Information
- Family Details
- Contact Information (phone number, email)
- Photographs
- Sensitive Information (Optional / Based on Tier):
- CNIC / National ID for verification
- Address (city, locality)
- Social Media Profiles
- Health Information (if you choose to provide)
- Activity Data:
- Profile views
- Messages sent/received
- Subscription details
- Personal Information:
- How We Use Your Information: We use your information to
- Create and manage your profile on our platform.
- Connect you with potential matches.
- Allow you to control which users can view specific parts of your profile (according to your subscription/tier).
- Provide you with personalized matchmaking recommendations (for premium services).
- Perform identity verification and fraud prevention.
- Communicate important service updates.
- Improve our services (using anonymized data for analytics and research).
- Information Sharing and Disclosure: We do NOT sell, rent, or trade your personal data to any third party. We may share your data only:
- With potential matches based on your privacy settings and subscription tier.
- With our internal matchmaking team for premium services.
- With third-party service providers strictly for website hosting, payment processing, or IT support (under strict confidentiality agreements).
- When required by law or legal process.
- Data Retention: We retain your information;
- As long as your profile is active.
- For legal, regulatory, or dispute-resolution purposes if needed.
- If you wish to delete your profile permanently, please contact us.
- Children’s Privacy: Our services are strictly intended for individuals above legal age of marriage. We do not knowingly collect data from children below that age. (The legal age of marriage is determined on the origin and residence, that enables them to be eligible for marriage).
- Updates to This Policy: We may update this policy occasionally.
- Contact Us: If you have questions, concerns, or data deletion requests, please contact:
- Acceptance of This Policy: By using our services, you confirm that you have read, understood, and agreed to this Privacy Policy.